The Unwavering Entrepreneur: Words Of Wisdom
from Window and Door Expert Walter Delgado
How Quality & Customer Service Defined A Company
Meet Walter Delgado, a seasoned window and door replacement expert backed by 23 years of experience. As the founder of two successful home renovation companies, Walter has impeccably leveraged his talents and business acumen to launch a successful enterprise in the window and door industry. It goes without saying that Walter knows a good product when he sees one. it’s easy to see why a seasoned window and doors expert like Walter and Window City go hand in hand; with unmatched craftsmanship and extensive customization options, Walter trusts only Window City in his pursuit to improve the homes (and by proxy, the lives) of his clients.
From an early age, Walter knew he would pursue a career in home renovation. However, this motivation went beyond just the business aspect of the industry; “I’ve always viewed the industry as a key element in increasing people’s quality of life, being able to help you improve where you live is an honor, I put a lot of pride into it”. As he began building what would later be a booming enterprise, Walter saw quickly that the industry was highly saturated; “I entered the market when the competition was at an all-time high. I did research and I found that it was not uncommon for home owners who had hired companies for window or door replacement to feel unsatisfied with the work done. There was a distrust for people who were providing similar services to myself.” Walter vowed to do better with his business, but most importantly, for his customers. At the recommendation of trusted peers, Walter was introduced to Window City. Now that he found a manufacturer that had the same values for customer service and top-of-the-line products that he held, he was able to launch into a successful venture in windows and doors, providing services he knew were trumping the rest.
We asked Walter if there were any products or other windows and doors upgrades that were customer favorites. With a bit of a chuckle, he explained that “they love them all, but vinyl windows get the best, and most unique feedback. A lot of the time, I hear from customers long after a vinyl window project has finished”. A bit bewildered, we asked Walter to clarify; “home carrying costs are high, and they’re increasing. Vinyl windows are fully insulated and are the best option for keeping the efforts of your HVAC system in your home. That’s what it comes down to. We help customers keep their homes comfortable, and their utility bills down. Once a customer has experienced the difference in utility costs with a truly energy efficient windows, we typically get a happy phone call out of it down the line”.
Walter hopes his words here fall on young, but excited, entrepreneurial ears. His professional words of advice are only one of the many ways Walter tries to help further the youth of today. For the last two years, Walter has been a sponsor for the Brampton Royals baseball team; “for us, it is a way to give back to the society that has contributed to my success so much. It makes me happy knowing that I am helping the next generation of local athletes”. Beyond Little League, Walter offers some final words and a key piece of advice for young entrepreneurs in Canada: “Provide the best results out there; believe in your work; and keep it doing it. There are so many opportunities; the possibilities are here, the rest is up to you.”